Policies
Cancellation of Courses

Cancellation of a Course by the College

Where insufficient numbers have applied for a course it may be necessary for the College to close or cancel courses.  The College will endeavour to inform applicants as soon as they are aware that a course is full or cancelled.  In the case of cancellations any fees paid will be refunded.

Cancellation of a Course by a Student

When cancelling a confirmed booking on a course by a Student, refunds will only be considered if the prospective student contacts the College in writing at least 10 working days before the expected start date of the course.  A £20 administration charge will be levied against all refunds.

Cancellations made less than 10 working days prior to the commencement of the course, will not be eligible for a refund, but tuition fees may be used (at our discretion) against another course.  In this case unused funds would remain on account with the College for future use by the student within the academic year.  This is not the case after a student has enrolled on a programme: see refunds below.  Funds held on account by a student can only be used within the same academic year, e.g. September to August.  Unused funds cannot be transferred to another academic year and cannot be refunded.

Withdrawals and refunds

Refunds after enrolment are only made under exceptional circumstances, such as certified medical illness that would prevent a student from attending or finishing the course.  Students should apply in writing to the Group Admissions and Progression Manager enclosing the appropriate evidence (e.g. doctors certificate) for consideration of a refund.  In this event a refund would be calculated on a pro-rata equivalent of the weeks remaining on the course less £20 administration charge.

 

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