Policies
Complaints Policy

The College will thoroughly investigate any complaint, whether informal or formal, relating to the day-to-day operation of the College and the standards of service we provide.

Areas excluded from the policy are:

  • Curriculum content or examination results where other forms of redress are more appropriate such as the examining body or the Qualifications and Curriculum Authority and in the cases complainants should be referred to the appropriate body.
  • Employment issues which are covered by staff Grievance Procedures.
  • Any matter that is the subject of legal action.
  • Any complaint which is deemed to be vexatious or malicious following investigation.

For any complaints or concerns that are unresolved through the College complaints procedure, the Ofsted contact for complaints or concerns is – enquiries@ofsted.gov.uk.  Alternatively, a telephone number is 03001231231

 

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Latest News

Two Hadlow Alumni Among Only 17 Students Selected Globally for Bat Conservation Research Grants

Posted on 27th April 2017 in Animal Management, Alumni

We are very proud to announce that two of our graduates have been selected to receive grants from a leading international conservation organisation for their research into bat conservation, with one of them receiving a prestigious international award for their work.

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‘The Bigger Picture’: Horticulture and Landscape Conference Welcomes Industry Expert Speakers

Hadlow College welcomed a series of industry experts to speak at its annual Horticulture and Landscape Conference on the 2nd March, entitled ‘The Bigger Picture’, which covered a broad range of topics, touching upon such pertinent issues as the role of cutting-edge technology in commercial horticulture and post-Brexit food security.

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Events

Open Day at Mottingham (April)

Mottingham Campus

Event date 29th April 2017 at 10:00am
Events

Affiliated Dressage

Event date 30th April 2017 at 12:00am
Equine Management, Events